Introduction to Desktop Support Options

Basic support is included with Xandros Desktop Home, Premium, and Professional products and provides the following:

• Installation support via e-mail for 60 Days
• 4 hour response time
• Monday – Friday
• 8:00-20:00 EST

For details of the Xandros Desktop Support Service Level Agreement, see Desktop SLA

To review the complete terms and conditions for Xandros Support services, see: Support Terms and Conditions

Desktop Support Options

Basic Support for Desktop
Standard Annual Support for Desktop
Standard Per Incident Support for Desktop
Premium Annual Support for Desktop